Excel Property UK


1.1 Hexlink Limited t/a Excel Property Services (the ‘Company’) is a Limited Company in England and Wales with registered number 04684693. The Company’s registered office is at Unit 3, Gateway Mews, Ringway, Bounds Green, London N11 2UT and trading address is 146 Finchley Road, Hampstead, London NW3 5HS.


2.1 These terms and conditions (the ‘Terms’) set out below will govern your use of this website which can be found at www.excel-property.co.uk (the ‘Website’).

2.2 References on the Website to ‘Hexlink Limited’, ‘Excel Property Services’, ‘the Company’, ‘we’, ‘us’ or ‘our’ mean the Company.

2.3 References on the Website to ‘you’ and ‘your’ refer to all users of the Website.

2.4 The information contained in these Terms is intended to provide users with the terms upon which they use the Website and to make accessible other information which it is best practice to place in the public domain.

2.5 The Website is owned and operated by the Company. For the purposes of the Terms, the Company includes any and all of the Company’s subsidiary undertakings, co-branded businesses and joint ventures which may exist from time to time.

2.6 Use of the Website is governed by the following Terms which were last reviewed in November 2018. The Company reserves the right, at its discretion, to make changes to any part of the Website or the Terms. Should the Terms be amended, the Company will not notify you and it is your responsibility to check the Terms every time you use the Website. Specific terms may also apply to the provision of any of the services that we provide via the Website. You should check any specific terms that apply to the services which you use.

2.7 We reserve the right to alter, suspend or discontinue any part of the Website or the services provided through it, including your access to it. Whilst we make every effort to ensure that the information contained within the Website is correct, visitors should be aware that the information may have become out of date and we give no warranty or make any representation regarding the fitness for purpose, continued availability, quality, accuracy or completeness of the content of the Website. Your use of the Website does not create a contractual or estate agent-client relationship between you and the Company. We recommend you contact the relevant team members who are named on the Website for advice about particular matters. The Company excludes all liability for any kind of loss or damage that may result to you or a third party in connection with the use, inability to use, or the results of use of the Website.

2.8 Website visitors are permitted to read the contents and to download and store on a temporary basis any of the contents of the Website provided this is for their own personal or non-commercial use. You may not set up links from your own websites to the Website without our prior written consent.

2.9 Any links to other websites from the Website are provided for convenience only and the Company accepts no responsibility or liability in connection with your use or reliance on the content of any linked website. The inclusion of any link does not imply endorsement by the Company of any linked website or its provider.

2.10 For further information on the use of materials from the Website, or if you experience any problems with the Website, please contact us by sending an email to info@excel-property.co.uk.


3.1 Copyright and other intellectual property rights in the content of the Website, including any of the Company’s marks, logos and brands, belong to the Company or its licensors (who have expressly licensed content to the Company). All rights, save as expressly granted, are reserved. If you are in doubt whether an item is copyright or a trade mark of the Company, please contact us for clarification.


4.1 The Company cannot guarantee that the resources made available on the Website will be free from error and/or uninterrupted and we shall not be liable for any damages including, but not limited to, indirect or consequential damages, damages for loss of opportunity or chance, or any damages whatsoever arising from use or loss of use, data, or profits, whether in contract, negligence or other tortious action, arising out of, or in connection with the resources made available on the Website.


5.1 The following information is provided by us to ensure our compliance with the above regulations:

5.2 The Company is registered for VAT with the registration number 814651830.

5.3 The Company maintains Professional Indemnity Insurance, details of which can be provided on request.

5.4 The Company is committed to providing an excellent service and operates an internal complaints procedure that can be made available on request. We are also committed to cooperating fully with The Property Ombudsman Services Limited, contact details of which can be found at www.tpos.co.uk. We have also included The Property Ombudsman’s Consumer Guide in the ‘Resources’ section of our Website.


6.1 The Company will not be responsible for any breach of the Terms caused by circumstances beyond its reasonable control.


7.1 This legal notice and all issues regarding the Website are governed by English law. Access is granted on condition that you accept all of the above and agree to the jurisdiction of the courts of England and Wales to settle matters in relation to the Website.


8.1 We take feedback very seriously and are constantly looking for ways to improve the Website. If you have any comments or concerns regarding the information or the Website content generally or would like to report any misuse of the Website, please contact us by sending an email to info@excel-property.co.uk.


9.1 The views and opinions expressed in any email from the Company are those of the author and are not necessarily endorsed by the Company.

9.2 All information contained in any message or attachments is intended solely for the addressee and is confidential. If you have received this message in error, please send it back to us, and immediately and permanently delete it. The unauthorised use, disclosure, copying or alteration of this message and/or any attachment is strictly prohibited.

9.3 It is your responsibility to scan for viruses or otherwise check any email and any attachments. All email messages and any attachments are scanned for viruses prior to leaving our network. However, the Company does not guarantee the security of any message or any attachments and will not be responsible for any damages arising as a result of any virus being passed on or arising from any alteration of any message by a third party.

9,4 We may monitor emails sent to and from our network.

9.5 If you require verification of the content of any email message and/or attachment, or if you have any questions about this policy or our usage of email, please contact us at our offices or by sending an email to info@excel-property.co.uk.

© Copyright 2018 1.1.   Hexlink Limited t/a Excel Property Services. All rights reserved.

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